DepthRender

Support

Find quick answers for importing dive data, matching a video, editing overlays, and exporting your finished video.

Need help?

Email depthrender.app@gmail.com.

Please include your device model, iOS or iPadOS version, DepthRender version, and a short description of what happened. Screenshots are helpful when available.

Getting Started

  1. Import a supported dive-data file.
  2. Select a dive session and import its matching video.
  3. Review the automatic match, then fine-tune the synchronization if needed.
  4. Choose a layout and customize the displayed metrics.
  5. Preview and export the finished video.

Frequently Asked Questions

Which dive-data files can I import?

DepthRender supports FIT, UDDF, and compatible XML dive-log files. The available sessions and metrics depend on the information included by your dive computer or source app.

Why was the wrong dive or video matched?

Automatic Matching compares the timestamps available in your imported data and video metadata. Camera and dive-computer clocks can differ, so review the suggested session and adjust the sync point when necessary. Automatic Matching options can be changed in Settings.

How do I correct the video synchronization?

Open Setup from the Sync screen and enable Fine Tune Jog Control for smaller adjustments. Move the video until the visible dive moment aligns with the corresponding dive data.

Why can’t DepthRender access or save a video?

Open iOS or iPadOS Settings, select DepthRender, and check Photos access. DepthRender needs permission to select source videos and save completed exports.

What should I do if an export fails?

Confirm that the device has enough free storage, keep DepthRender open when possible, and try a lower resolution or quality setting. If the issue continues, contact support with the export settings and source-video details.

How do I restore the Full Version?

Use Restore Purchase in DepthRender on a device signed in with the Apple Account that originally completed the purchase. Purchases are processed by Apple and are not tied to a separate DepthRender account.

Where is my data stored?

Imported dive data, editing settings, and video processing stay on your device. DepthRender does not operate a server that receives your dive files or videos. See the Privacy Policy for details.